Common queries answered
Frequently asked Questions
The estimated delivery time for your order depends on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 7 days. Once your order is shipped, you will receive a confirmation email with tracking information to monitor its progress.
We have a hassle-free return and exchange policy. You may return your item(s) within 7 days from the date of purchase for a refund or exchange. Please refer to our Refund and Returns Policy for more details on eligibility and instructions.
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to update the shipping address before the order is shipped. However, please note that we cannot guarantee address changes once the order is processed.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Our customer support team is here to assist you. You can reach us through contact form, email, or phone. Please visit our Contact Us page for more information on how to get in touch with our support team.
If you have entered an incorrect shipping address, please contact our customer support team as soon as possible. We will try our best to update the address before the order is shipped. However, if the order has already been shipped, it may be difficult to make changes. Please double-check your shipping address before placing your order to avoid any inconvenience.
We offer international shipping to most countries. During the checkout process, you can enter your shipping address to check if we ship to your country. If your country is not listed, please contact our customer support team for further assistance.
Depending on the products ordered, items may be shipped separately from different warehouses. This is to ensure the fastest and most efficient delivery of your order. If you receive multiple packages, rest assured that the remaining items will arrive shortly.