I bought a pack of Muji pens, but all of them are dry for some reason. What should I do?

If the Muji pens you bought are consistently dry, you may try a few solutions, such as gently shaking the pens to distribute the ink, storing them horizontally, or soaking the nibs in warm water to unclog any dried ink. If the problem persists, contacting Muji's customer support or returning the pens to the store where you purchased them could be an option for resolution.

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October 27, 2023
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If you have purchased a pack of Muji pens and all of them seem to be dry, there are several steps you can take to address this issue:

Gently Shake the Pens: Sometimes, the ink in ballpoint pens may settle if they have been stored in one position for a while. Try gently shaking each pen to help distribute the ink and encourage better flow. Be cautious not to shake too vigorously, as it may cause the ink to splatter.
Store Horizontally: Ballpoint pens are best stored horizontally to ensure that the ink flows smoothly to the tip. If you’ve been storing the pens vertically, try switching to horizontal storage to help maintain ink flow.
Check for Clogs: Sometimes, dried ink or debris can clog the pen’s nib, preventing ink from flowing properly. Carefully inspect the pen’s tip to see if there are any visible clogs. If you spot any, you can try gently tapping the nib on a soft surface to dislodge the clog.
Soak the Nibs: If the pens remain dry, you can try soaking the nibs in warm water for a brief period. This can help unclog dried ink and improve ink flow. After soaking, dry the nibs thoroughly before attempting to write with them again.
Contact Muji Customer Support: If the issue persists and you believe it may be a defect in the pens themselves, consider reaching out to Muji’s customer support. They may be able to provide guidance or offer a resolution, such as a replacement or refund.
Return to the Store: If you prefer a quicker resolution, you can also return the pens to the store where you purchased them, especially if they are still under warranty or within the return period. They may offer a replacement or refund for the defective pens.

In most cases, following these steps should help improve the ink flow in your Muji pens. If the problem remains unresolved, don’t hesitate to seek assistance from Muji’s customer support or the retailer where you made the purchase to ensure you have a working set of pens.

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